At Kalpanik Store, your satisfaction is our priority. While each product is carefully checked before shipping, we understand that sometimes things may not go as planned. Here’s how we handle returns and replacements:
1. Damaged or Defective Product
If you receive a damaged or defective item, contact us within 24 hours of delivery.
- Product must be unused and in original packaging
- All tags/accessories must be intact
- Proof required: Continuous unboxing video is preferred; if not possible, clear photos showing the product and packaging are acceptable
2. Wrong Product Received
Received the wrong product? Notify us within 24 hours.
- Product must be unused and in original packaging
- Proof required: Continuous unboxing video preferred; clear photos acceptable
Note: Slight color variations due to screen settings are not considered valid for returns or refunds.
3. Size Mismatch (Replacement Only)
If the size doesn’t fit, contact us within 24 hours of delivery.
- Product must be unused and in original condition
- Only replacement is allowed (no refunds/exchanges)
- Return shipping is free; forward shipping applies
We recommend checking the size chart carefully before ordering.
Refund Policy
Refunds are applicable only if the product is defective or wrong.
- Refunds will be processed after we receive the product and it passes quality checks
- Valid proof (video/photos) must be submitted
- Refund timeline: Within 10 business days of approval
- Refunds are not applicable after 10 days of delivery or without valid proof
Cancellation Policy
You may cancel your order before it is dispatched by contacting us via:
- Email: kkalpanikartstore@gmail.com
- WhatsApp: 9815757909
Once an order is shipped, it cannot be cancelled.
Free Reverse Pickup
- We offer free reverse pickup for eligible returns and replacements
- No additional charges; we make it hassle-free for you
Working Hours
Mon to Sat: 10 AM – 6 PM
Need Help?
Message us on WhatsApp 9815757909 or email kkalpanikartstore@gmail.com, we’re here to make it right.